How do I place an order?
Email your order or a copy of your purchase order to [email protected]
I’m new to PackEdge, where do I start?
The best place to start is a phone call or an email and our experienced team will help you find what you need. Contact Us
Do you offer a Preventative Maintenance Program?
Yes, we have scheduled PM program available. Once you enroll, you are automatically scheduled for periodic maintenance as required your equipment type. Contact our Service Department to enroll. For more information see our Preventative Maintenance page.
How do I request repairs or parts?
Contact our Service Department to find parts to schedule a visit from our factory trained technicians.
Can I order online?
Please send your order to [email protected] You can also take advantage of our team’s expertise and inquire about a product or packaging system by calling us at 612-607-5700 or sending us an email. If online ordering becomes available for some of our products we will notify you immediately.
What does Dim Weight mean?
Dim weight reflects a package’s density, which is the amount of space it occupies in relation to its actual weight. It applies to both FedEx Express® and FedEx Ground® packages when your package is relatively light compared with its volume.
I see ECT-32 on my cartons. What does that mean?
Lightweight alternative to 200# Test Carton. ECT (Edge Crush Test) is a measurement of stacking strength. Contact the pros at PackEdge to discuss options that best suit your needs.
Does 200# Test Weight mean bursting strength?
Cartons rated at 200# are made from a heavier paper than an ECT-32. This rating measures bursting strength. Similar examples are 275# and 350# test. Contact the experts at PackEdge to discuss options that best suit your needs.
Does RSC mean anything to me?
Regular Slotted Carton. Traditional 4-flap box construction with 4 flaps each on the top and bottom. Contains major and minor flaps and is sealed at point where major flaps meet in the middle of the closed carton.
What is my UOM
Unit of Measure. Rolls, Bundles, Ms (1000s), Each, Sheets.
Is MicroFoam different than another PE Foam?
Pregis Microfoam is unique as it has a high coefficient of friction to protect surfaces against shifting and vibration making it perfect for high gloss or Class A surfaces.
What is the difference between mil, micron and gauge?
Mil is 1/1000″ (one one thousandths of an inch) – often referring to the thickness of a substrate, typically a poly bag or film. Micron is 1/1000 of a millimeter – sometimes used in referring to the thickness of a poly film like stretch wrap or shrink film. Gauge often refers to the thickness of a poly based product. It has a similar usage as micron or mil. Gauge refers to the thickness of stretch wrap, shrink film or other poly based packaging films.